Buyer's FAQs
Q: Are all your products handmade?
A: Many of our products are handmade, especially those featuring Indian traditional art. Product descriptions will clearly mention handmade details.
Q: What sizes are available for clothing?
A: Most clothing items follow standard Indian sizes (S, M, L, XL, XXL etc.). Size charts are provided on each product page.
Q: Can I track my order?
A: Yes. Once shipped, we’ll email or WhatsApp you the tracking number.
Q: How long does it take to process and deliver an order?
A: Orders are processed within 1-3 business days. Delivery takes 5-7 days within India and 12-15 days for international orders.
Q: What should I do if I receive a damaged or incorrect item?
A: Please contact us within 72 hours of delivery with clear photos of the issue. We'll assist you immediately.
Q: Do you accept international orders?
A: Yes, we ship internationally. Additional shipping charges may apply for deliveries outside India.
Q: Can I get a product customized?
A: Yes! For personalized sizes, color changes, or art commissions, feel free to contact us directly.
